| Terms & Conditions Disclaimer This website contains information, techniques and offers of services in energy healing. The owner of this website makes the information, techniques and services herein available ONLY subject to the following terms and conditions: 1. This website and the materials contained herein are for informational purposes only and should not be construed as medical or psychological advice and/or opinion on any specific case or matter. 2. The healing techniques discussed on this site are alternative and complementary in nature. Neither energy healing nor any of the information, techniques or services offered on this site are a substitute for medical or psychological diagnosis and treatment by a licensed health care professional. 3. The information, techniques and services discussed herein are presented for informational and educational purposes only, and without warranty of any kind, express or implied. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising out of or in connection with the use of this website and the services provided herein. 4. Please continue to follow the recommendations of your health care providers as the information, techniques and services herein are intended as a complement, rather than a substitute, for medical and psychological care. 5. The owner of this website is not a physician or licensed health care provider. Confidentiality All information provided by clients, whether by email, telephone or in writing, will be held in the strictest confidence. A signed release is required prior to releasing any personal information to another person, unless required by law. When purchasing an SRT Clearing/DNA Activation, the Clearing & Activation notes will be sent to the email address provided during the shopping cart checkout, unless otherwise requested. When purchasing an SRT Clearing/DNA Activation for another person, the Clearing & Activation notes will be sent to the email address of the person who made the purchase, unless an alternate email address is provided and it is requested that the notes be sent to that email address. Because the SRT/DNA is done by distance, the confidentiality extends to the person who purchases the SRT/DNA unless otherwise requested. Privacy Policy We do not collect information about the visitors to our site unless they correspond with us via e-mail. We do collect those e-mail addresses in order to periodically correspond with our visitors about updates to our site, or to share news about upcoming events or information that might be helpful. All information is kept strictly confidential and is not sold, rented or distributed in any fashion. If you do not wish to receive e-mail from us in the future, please let us know by sending an e-mail to unsubscribe@deenadouglas.com. Purchase Policy Purchases of healing services and programs, including but not limited to: attunements, activations, energy healing and spiritual healing, are not guaranteed. All sales are final, unless noted otherwise. Request for refund may be submitted as noted below. Upon purchase of Spiritual Response Therapy Clearing and/or DNA Activation(s) (“SRT/DNA”), the client will receive an email requesting information necessary for the completion of the SRT/DNA. The SRT/DNA will usually be completed within one week of receipt of information provided by the client via email. If the client fails to provide the information requested within 72 hours of placing the order, a reminder email will be sent, requesting information necessary to completed the SRT/DNA. If the client does not respond and provide said information necessary to perform the SRT/DNA and fails to contact Deena Douglas and/or Ultimate Energy Therapy, please refer to (a) through (d) below: (a) If the client has failed to provide information necessary for the SRT/DNA to be performed and/or decides not to have the SRT/DNA done, a refund may be requested within 30 days of purchase. A full refund, less a $25 processing fee, will be issued within 10 business days of the request for refund. (b) If the SRT/DNA has been completed, no refund will be issued. Clients may address any concerns about their SRT/DNA by contacting Deena Douglas here. (c) If the client has failed to provide information necessary for the SRT/DNA to be performed and/or decides not to have the SRT/DNA done, and it is over 30 days, but within one year, of date of purchase, client may receive credit in the amount of their purchase. Credit will be valid for one year from date of original purchase. (d) If the client has failed to provide information necessary for the SRT/DNA to be performed and/or decides not to have the SRT/DNA done, and it is over one year from the date of purchase, client forfeits their payment and all rights and entitlement to said SRT/DNA for which payment was received. No refund or credit will be issued after one year from the date of purchase. Coaching Programs Coaching programs may be canceled at the end of the coaching month. If one chooses not to finish their coaching month, they agree to forfeit their remaining sessions for that coaching month. If the cancellation takes place before the end of the agreed-upon coaching term (e.g. 3 months, 6 months), the coaching fees will be pro-rated at the higher rate, for the coaching term appropriate for the length of time spent in coaching. Payment for any additional coaching fees will be billed on or before the cessation of the coaching. Special Offers As we hold a number of special offers at various times, we must adhere to our policy that products and program prices, sales, special discounts, free trials, and the like are valid only for the dates and deadlines upon which they are offered, so they are not valid on previous or future purchases. We don’t make exceptions to this policy as it would not be fair practice to do so. Daily Clearing Program Free trials of any length are valid for NEW members only. Previous members who discontinued the program are ineligible for any free trials. Anyone who has been in the Daily Clearing Program, either as part of a free trial or as a paid member, may resume their Daily Clearings at the current monthly rate. For more information, please see Daily Clearing Program. Third Party Links We may provide on-line links to third party web sites; however, these links are provided as a convenience only and should not be considered as an endorsement of the site, the party that maintains the site or presents products, service or information on the site. Such links to third party sites will take you out of our website, and we are not responsible for the contents of any linked site or any link contained in a linked site, any changes or updates to such sites, or the use of your information by the operators of such site. Copyright Notice All written material, code, and images found on this website are the property of Deena Douglas or its content suppliers and are protected by United States Federal Copyright law, with all rights reserved. Users of this site may use the content on this site as an information resource. You may not, except with express written permission from Deena Douglas, distribute or commercially exploit the content, nor may you transmit it or store it in any other website or other form of electronic retrieval system. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited without explicit written permission from Deena Douglas. This website and its content is copyright of Deena Douglas. All rights reserved. |
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